🔄 Return & Refund Policy – Step In Style Saree
At Step In Style Saree, customer satisfaction is our highest priority. We take pride in delivering authentic and premium-quality Sambalpuri sarees crafted with care and elegance. If for any reason you are not fully satisfied with your purchase, we are here to assist you with a smooth return and refund process.
📦 Return Eligibility
We offer returns and exchanges within 7 days from the date of delivery.
To be eligible for a return:
- The saree must be unused, unwashed, and in its original condition.
- All original tags, packaging, and accessories must be intact.
- The product should not have any stains, perfume, damage, or signs of wear.
Returns that do not meet these conditions may not be accepted.
⚠️ Non-Returnable Items
The following items are not eligible for return or exchange:
- Products purchased during special sales or clearance offers.
- Customized or altered sarees.
- Gift cards or promotional items.
- Products damaged after use or improper handling.
🧵 Handloom Product Note
As our sarees are handcrafted and handwoven, slight variations in weave, color, or texture are natural characteristics of authentic handmade products and should not be considered defects.
🚚 Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item:
- Please contact us within 48 hours of delivery.
- Share clear photos/videos of the product and packaging for verification.
Once approved, we will arrange a replacement, exchange, or refund at no additional cost.
💳 Refund Process
After receiving and inspecting the returned item:
- Approved refunds will be processed within 5–7 business days.
- Refunds will be credited to the original payment method used during purchase.
🔄 Exchange Policy
We offer exchanges based on product availability. If the requested product is unavailable, customers may choose:
- Another product of equal value
- Store credit
- Refund option
📦 Return Shipping
- Customers may be responsible for return shipping charges unless the return is due to a damaged or incorrect product.
- We recommend using a reliable courier service with tracking.
📞 Need Help?
For any return, refund, or exchange-related queries, feel free to contact our support team through:
- Email :- stepinstyle39@gmail.com
- WhatsApp :- +919861118492
We are committed to making your shopping experience smooth, secure, and satisfying.
✨ Final Note
At Step In Style Saree, every saree carries a story of tradition, craftsmanship, and elegance. We value your trust and strive to provide you with the finest shopping experience.
Step In Style Saree — Where Tradition Meets Timeless Elegance.